Brightsparks, how and why they empowered their workforce.

Case Study

Brightsparks is one of the UK’s leading staffing and recruitment providers processing over 21,000 hours of shift work each month. Like many in the industry, they faced constant challenges around retention, recruitment and punctuality of staff.

Brightsparks is one of the UK’s leading staffing and recruitment providers processing over 21,000 hours of shift work each month. Like many in the industry, they faced constant challenges around retention, recruitment and punctuality of staff.

Brightsparks, rely heavily on the flexibility of their workforce to allow for last minute client requests and demands. Ensuring your staff are happy in this ever-growing gig economy is important to produce an amenable and productive workforce – and therefore happy clients and increased profits.

Problem

Retention and attraction, as mentioned, are a realchallenge and Brightsparks looked at various digital solutions and incentives to ensure they stayed ahead of the competition before focussing their attention on financial wellbeing and therefore, Hastee Pay.

“Hastee Pay has now helped hundreds of Brightsparks workers access their earnings before payday. This has helped to reduce no-shows, lateness and requests for travel funds. The Brightsparks events team have an increased level of supervision and can evaluate shifts”
Caroline Reeve, Managing Director
Solution

Hastee Pay’s simple integration with their payroll system allowed Brightsparks to roll out a quick and easy, free benefit to their entire workforce within days of signing up. Alongside the payroll system, Hastee Pay also allowed their staff to check in and check out of their shift, integrating seamlessly with their current time and attendance system ensuring staff were incentivised to be on time.

Conclusion

As Hastee pay is cash-flow neutral for the employer, Brightsparks saw an increase in their time and attendance records, all at no cost. Adoption rate is currently at 30% of invited workers, which has resulted in a major impact on worker satisfaction, with an average monthly cash out of £50 per person.

“I think Hastee Pay has helped me greatly in times of desperate need. I haven’t actually come across another third party that facilitates payments as effectively as the app does! Very efficient and user-friendly app with a clear interface making confirmation of shifts seamless. If it wasn’t for the app I would find myself borrowing off immediate family or friends which is not ideal as I’m transitioning from university to more permanent work within Finance.”
Brightsparks employee

Hastee Pay